Privacy Policy

This website is managed by legalaidcover.co.za with offices in Cape Town, South Africa and we are committed to protecting the privacy of our online visitors as is clearly stated within our privacy policy.

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website. 

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities


What data do we collect?

legalaidcover.co.za collects the following data: Personal identification information (Name, email address, phone number, ID number and optionally your income bracket.)


How do we collect your data?

You directly provide legalaidcover.co.za with most of the data we collect.

We collect data and process data when you:

- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies


How will we use your data?

- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Customise your website experience to your needs.

If you agree, legalaidcover.co.za will share your data with our partner companies so that they may offer you their products and services.


How do we store your data?

legalaidcover.co.za will keep your application data for 2 years. Once this time period has expired, we will delete your data automatically. We will keep you on our mailing until you unsubscribe, of it you are inactive (do not read, open or respond to) our emails for 3 consecutive months.


How can you control what information is collected and used?

We only collect information required in order to assess your needs and to assist with the request for a quote or more information. Should you not be willing to disclose the information to us, we will not be able to assist you.


Marketing

legalaidcover.co.za would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. None of the partner companies will receive your personal information in any way, unless you explicitly provide your details to them by means of completing an online form.

If you have agreed to receive marketing, you may always opt-out at a later date. You have the right at any time to stop legalaidcover.co.za from contacting you for marketing purposes or giving your data to other members of the legalaidcover.co.za Group.

All of our email communication includes our full contact details as well as a fully working one click unsubscribe link, so that any of our contacts who no longer wish to receive communication from us can opt-out at any time.


What are your data protection rights?

Every user is entitled to the following:

The right to access – You have the right to request legalaidcover.co.za for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that legalaidcover.co.za correct any information you believe is inaccurate. You also have the right to request legalaidcover.co.za to complete the information you believe is incomplete.

The right to erasure – You have the right to request that legalaidcover.co.za erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that legalaidcover.co.za restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to legalaidcover.co.za’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that legalaidcover.co.za transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@legalaidcover.co.za


Privacy policies of other websites

The legalaidcover.co.za website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

legalaidcover.co.za keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01 July 2021.


How to contact us

If you have any questions about legalaidcover.co.za’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@legalaidcover.co.za


How to contact the appropriate authority

Should you wish to report a complaint or if you feel that legalaidcover.co.za has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: inforeg@justice.gov.za
Phone: 010 023 5200
Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

Copyright 2020 by Legal Aid Cover.

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